Frequently Asked Questions

Who or what is Zonzon?

Zonzon is the next evolution in “social network platforms” - a Community Network Platform designed for Homeowner Associations (HOAs) and other closed communities. Zonzon puts "Community" back in HOAs and closed communities with a platform designed to help neighbors support, connect and collaborate with each other.

Zonzon's name and story:
The domain Zonzon.com was purchased 22 years ago when Bob Nattenberg (Co-founder) thought his new French sister-in-law’s nickname Zonzon sounded really cool. Curious, he searched if the URL was available – it was and he promptly purchased it.

When we were thinking of a name for our company, Bob suggested Zonzon. We both loved how it sounded, it was easy to spell and it was unique. Recently we found out that in Paris, “zonzon” is slang for “Maison” or home in French – How appropriate it turned out.

Where can I download the Zonzon app?

You can download the Zonzon application from The App Store and the Google Play Store.

How do I get my community to use your app?

Zonzon’s mission is to have every HOA and closed community use Zonzon as their own Community Network Platform. Any member in an HOA or closed community can download the free homeowner app and share it with other members. The app is free and the board and or management can sign up for a monthly paid subscription that incorporates additional features starting at just $1 per unit per month.

How do I get a login to Zonzon?

Sign up for Zonzon on our waitlist form. Providing your address allows us to create your closed community in our system. Our team will contact you when Zonzon is ready for your community. From there, download Zonzon and go through the sign up process to receive your temporary password and log in.

I’ve forgotten my password. How do I reset it?

Reset your password by interacting with the “Forgot Password” button on the Log In screen.

I cant log in to Zonzon

If you’re having trouble logging in, please try the following:
1. Make sure you input your credentials correctly
2. Try resetting your password
3. Contact info@zonzon.com for more information

How do I find other members on the app?

The ability to search for your community members profile and direct message them is coming soon. When Zonzon has not been adopted by the board we rely on you as a user to share the app with your community to add more members.

Someone made an offensive or abusive comment on a post/ Some of the members are abusive - can you delete it or report them?

Any post and or comment to a post can be flagged for abuse. When a post has been flagged for abuse it is taken out of your timeline. Please see our “Community Guidelines and Report Abuse” document on our website. If you no longer want to see post from a specific member you can block individuals. If the abusive language persists please alert your community leaders or safety officials.

How much does Zonzon cost?

Zonzon is a free app for HOAs and other closed communities. Zonzon also offers a paid subscription platform for HOA boards and management companies at just $1 per unit per month. Have your board or management company contact sales@zonzon.com

Supporting and being supported by your neighbors is at the core of creating a thriving community experience.
The impact of getting just one other person in your community to support you is a priceless emotional and personally empowering experience that cannot be understated!
Try zonzon

Do you have any questions?

Contact Us